Loan Service Policy

Effective Date: June 2026

Welcome to True Market. We provide loan assistance and loan consultation services to help customers connect with banks and financial institutions for various loan products.

1. Our Role

True Market acts as a facilitator between loan applicants and authorized banks . We do not directly provide loans, collect deposits, or guarantee loan approvals.

Loan approval, interest rates, tenure, processing fees, and final terms are determined solely by the respective lender.

Availability of loan products may vary depending on lender policies and applicant eligibility.

2. Fees & Charges

True Market maintains transparency in all service-related communications.

Any processing fees, legal charges, valuation charges, insurance costs, or other loan-related expenses are determined by the lending institution and will be disclosed during the loan process.

3. Loan Approval Disclaimer

True Market does not guarantee:

  • Loan approval
  • Specific interest rates
  • Loan amount eligibility
  • Processing timelines
  • Final lender decisions

All approvals are subject to the policies and verification procedures of the respective bank or financial institution.

4. Data Privacy

Customer information is collected solely for loan processing and lender evaluation purposes.

We take reasonable measures to protect customer information and do not sell personal data to third parties without consent, except where required for loan processing or by law. Responsible lending practices require secure handling of customer information and consent-based data sharing.

5. Communication Consent

By submitting an application through our website, you authorize True Market and its lending partners to contact you via:

  • Phone calls
  • SMS
  • WhatsApp
  • Email

for loan-related updates and service communications.

6. Fraud Prevention

Customers are advised:

  • Never pay money to unauthorized persons claiming guaranteed loan approval.
  • Verify all payment requests.
  • Read lender documents carefully before signing.

Loan-related scams and fraudulent offers exist, so applicants should exercise caution and verify communications.

10. Policy Updates

True Market reserves the right to modify this policy at any time. Updated versions will be published on this website.

Contact Us

For questions regarding loan services:

Email: truemarket.co.in@gmail.com